10 www. wakefield. ac. uk Case Study W E Rawsons, the leading manufacturers and suppliers of fibre based products which are distributed world wide decided to put all LGV drivers on a training programme which included SAFED and NVQ Driving Goods Vehicles. Barry Crosswaite, Transport and Distribution Manager, commented: " I was most impressed with the results of both SAFED and the NVQ programmes. All drivers will now receive an annual refresher as part of their continual development. I will also be looking at further NVQ's. SAFED and NVQ's go together from a company point of view. They make the drivers better, happier, and less stressed". Wakefield College delivers many courses that are an essential requisite for working in a particular field or job. These are qualifications that are recognised and highly respected by employers and professional bodies in that sector, and which you will need to achieve in order to either secure a particular job or develop your career in that area. We have a Services to Business department in College which focuses on filling these needs for organisations. For further details on Services to Business, contact our enquiry team on 01924 789715. Welcome to Wakefield College - the ideal venue for all your event needs Here at Wakefield College we can offer a number of venues, with meeting rooms, conference rooms, IT rooms and seminar rooms at our main campuses. In addition we have a large sports hall, gymnasium and dance studios at our Thornes Park Campus. All campuses are situated within easy distance of the M62, the M1 motorway networks and near to railway and bus links. Hotels are situated close to all our venues. We have a dedicated and professional team with a centralised co- ordination service, responsible for room bookings. This team is committed to making your event a success and ensuring that you enjoy your time with us. They will help you in choosing the appropriate room, layout and equipment to meet your needs. They can also help in booking catering for your event.* All external bookings attract a modest charge, based on the type of room that you hire, and the duration of your booking. Technicians can be hired at a reasonable price. Whatever the event, we are confident that Wakefield College has the ideal solution for your needs. You can rely on our team, who will take care of you with enthusiasm, warmth and attention to detail. You only need to make the call and we'll do the rest. Please contact either: Joan Baker, Resource Officer Tel: 01924 789728/ 425 Email: j. baker@ wakefield. ac. uk Virginia Sibbald, Resource Officer Tel: 01924 789726 Email: v. sibbald@ wakefield. ac. uk * Whilst we endeavour to meet your day time needs, we are a functioning college and week- ends, college holidays and evenings, are our speciality. Look out for this coloured flag in the course listings to find Courses Essential for Employment Courses Essential for Employment Some courses at a glance which are Essential for Employment... Safeguarding Children & Young People Page 18 Electrical Installation NVQ Page 22 Dental Nursing NVQ Page 28 CYQ Fitness Instructor ( Exercise to Music) Page 37 Case Study: Gail Waddington - Killgerm NVQ Level 2 & 3 Customer Service " I chose this course as I didn't have any customer service qualifications and just wanted to look more in depth into ways in which I could develop what I do and increase the levels of customer service that I can give. " The NVQ has got us thinking about how the customers feel and has given us an insight into how we can help them. " Our assessor is fabulous- if I've ever struggled, my assessor is always on the end of a phone or an e- mail to give advice and is so supportive." Louise Coldwell, Customer Services Manager, added: " Wakefield College actually work with our staff on their units and it stretches them and makes them learn new skills which benefits us as a team and as a business - no time is lost from having staff away from work. It's quality based, fresh approach, and is focused around our needs, against other training providers who simply come in and rubber stamp things which doesn't help us as a business. " The team has improved enormously as we have evolved, and this has been with the help of the training from Wakefield College. The training and learning has helped us to see things from our customers point of view."

11 Course Information: 01924 789111 General Information: 01924 789789 Distance/ Online Learning Look out for this coloured flag in the course listings to find Distance/ Online Learning If you take a distance/ online learning course you don't have to give up your day job! You can learn while you earn. You can add a new qualification to your CV and improve your prospects of a better job and a better salary, and you can fit your coursework around all your other commitments too. Join the millions of distance learning students from all over the world who have improved their career options, and their lives, with the help of distance learning courses. Wakefield College's Online facility, which is run through its Services to Business arm, has gone from strength to strength since its inception several years ago and has a highly qualified and experienced team of staff which has e- learning development as its central purpose. Online students who live in many different areas of the UK are able to study a wide range of both accredited and non-accredited courses. " In last two years almost 350 students accessed the online facility to gain a qualification with a grade A from the British Computer Society." Diane Keegan Online Curriculum Coordinator As part of our commitment to all students, we are expanding our provision of online and distance learning programmes. Online courses are ideal for students who are unable to attend College at specified times and wish to complete the majority of their course work via the Internet. Online learning widens opportunity for participation because of the flexibility which this type of learning allows. Students will be able to study whole courses online or elements of courses online, fitting learning in with other commitments. In addition, all registered students will have access to learning support material and information. As part of your course you will have a personal tutor who is able to support and mentor you throughout the learning process. Our students come from varied backgrounds, different levels of education, and many continents of the world. Distance learning - the benefits Distance/ online learning is a new experience for many people, as most of us associate learning with going to school, to college or to university, so you might not be aware of its many benefits. Some Distance/ Online Learning courses at a glance... CLAiT Certificate/ Diploma Page 19 ECDL Page 20 Occupational Health and Safety Page 31 Certificate in Dementia Awareness Page 32 Case Study: Paul Conteh British Computer Society ( BCS) European Computer Driving Licence ( ECDL) Advanced Certificate in Using ICT Paul is studying for the course through Wakefield College's Online Learning Centre. " My learning experience is proving very flexible and interesting. The course is helping me to gain a good knowledge of IT and is continually enhancing the development of my computer skills. I would recommend the course to anyone; the qualifications are great and are recognised by many organisations. The opportunity for flexible learning is great and the response from my tutors is excellent." In the Gambia, education is only compulsory between the ages of 8 and 11 and many children and adults are unable to read or write. When he is fully qualified and has gained the ECDL Advanced qualification, he would like to share his knowledge with his colleagues and he hopes to become an IT tutor in the Gambia. Case Study: Kevin Howarth NVQ 4 Certificate in Management " I completed the NVQ 4 Certificate in Management in 2009 at Wakefield College's Thornes Park Campus. Although the location of the College was a deciding factor, I had studied here years earlier when I first left school and enjoyed success. " The course was difficult yet achievable once I convinced myself to knuckle down and get on with it; you have to give it the time that it deserves and not expect not to have to put any effort in. " The course was distance learning so I only came to Wakefield College for tutorials, the environment was good and I found that every member of staff that I came into contact with was helpful and professional at all times. " I would encourage anyone to take up further education at Wakefield College as I find the environment and staff warm and friendly whilst being patient, professional and conducive to learning. To people who are against furthering their education I would say reconsider and do something now or risk being left behind by others."